(1) Barrow Campsite accepts advance bookings. A confirmation of booking will be sent for all reservations accepted. Please bring your booking receipt when checking in at reception.
(2) Bookings must be made by an adult over the age of 18.
(1) Pitch bookings:
Require a non-refundable deposit of 25% with a minimum payment of 20gbp. If the booking cost is less than 20gbp, the booking must be paid in full.
(2) Pod bookings:
Requires a non-refundable deposit of 25% or a minimum of 50gbp.
(3) Remaining balance is due seven days before arrival for all bookings.
(4) All deposits are payable by Debit/Credit Card.
(5) Any booking that has not had its balance paid by the due date will be cancelled with all moneys already paid being forfeited.
(6) No refunds within 7 days of arrival.
Changes to your holiday during your stay
(1) We cannot accept responsibility of compensation for circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.
Amendments to your booking
(1) To amend your booking, you must notify Barrow Campsite as soon as possible.
Amendments to your booking can be made up to 7 days before arrival and only for the same season.
(2) Amendments cannot be made if booking via a third party booking platform.
Extended stays
(1) Extensions can be arranged, subject to availability and possible relocation, although there is no guarantee that pitches can be extended beyond the date booked. If you wish to extend your stay please check with reception as soon as possible.
(1) You may cancel your booking at any time before your arrival date with no refund of monies, as per ‘Deposit’ Terms and Conditions.
(1) Holiday insurance is recommended.
(1) On arrival, please check for your confirmation email. This will contain your barrier code and pitch number. If you cannot find this, please park at reception and ask for directions.
(2) Please do not pitch-up anywhere else than your allocated pitch. Unless you have requested a different pitch allocation prior to your arrival or on the day at reception, you cannot move to another pitch.
(3) If you have not pre-booked your stay, on arrival please park at reception. You will be asked to complete a registration form. You will be allocated your pitch and you will be given a barrier code for the duration of your stay.
(4) If not paid in full ahead of arrival, the pitch fee is to be paid in full at this stage.
(5) The pitch booked is for the number and name of persons specified on form only. Any changes to the occupancy agreed on booking must be agreed with Barrow Campsite on arrival. Occupancy above the maximum capacity of your unit is not permitted.
Vehicle Suitability
(1) It is not permitted to sleep in a vehicle that has not been designed or outfitted with the appropriate accommodation. For example, passengers cars with the back seats folded down or empty panel vans. Vehicles must have a fixed bed and camp furniture installed to classify as a camper or adventure type vehicle.
(2) No commercial vehicles or working type vans are permitted on site. This includes vehicles with commercial logos, branding, reflectors and chevrons. Camper vans and day vans are characterised by having windows, as well as fitted and fixed sink, cooker and furniture.
We reserve the right to refuse to anybody without having to justify this with a reason to the persons/party being refused on-site.
Recycling
(1) We ask that whilst staying on our site you recycle items.
(2) A list of items for recycling can be found at bin area.
(3) Recycling items must not be bagged.
General waste
(1) All other refuse should be deposited in the bins provided for the purpose, which are situated at bin area on site.
(2) Nappy bags and dog foul bags to be sealed and placed in general waste bins provided.
(3) Bin area for recycling and general waste is located adjacent to entrance of the site.
Lost & Found
(1) Items found will be stored for 14 days and then disposed of how we see fit.
(1) All one-way system signs should be observed on site, this includes cyclists.
(2) Only a person with a full current driving licence and motor insurance may drive a motor vehicle on the site.
(3) Motor vehicles and bicycles on site should, at all times, be used with due regard to the safety and convenience of others and their speed should not exceed 5 mph.
(4) Non-registered vehicles such as motorised scooters (unless for the use as disability vehicles) or quad bikes are not allowed on site.
(5) At all times the general road rules apply.
(6) It is strictly forbidden to move any vehicle while under the influence of alcohol or drugs.
(1) Strictly no burning of the grass in any way from fires/bbq etc.
(2) Bicycles/ scooters/ skateboards/etc. are not allowed on paved areas around toilet block and communal area.
(3) All site users are expected to conduct themselves in a manner which respects the comfort and convenience of other site users.
(4) Barrow Campsite is a rural site and cannot be adapted to remove all the potential hazards of nature.
(5) All site users are to respect the signage and barriers for health & safety reasons.
(6) You are reminded the site is based on a working farm and therefore there is strictly no entrance allowed to the farm premises. Be aware of heavy machinery in use on the farm.
Guest must not park next to the toilet facilities
(1) To do so would block access to the facilities and the road for other guests.
(2) This includes when disposing of grey or green waste.
(3) If you wish to drive, please use the septic tank and drive over drain by the office.
(4) Guests must not park in the neighbouring pitches when using the facilities unless they are booked into said pitch.
Idling vehicles
(1) Strictly no idling of vehicles at any time on the campsite.
Drones
(1) It is strictly prohibited to operate any drones on the campsite, Kinchyle Farm or surrounding buildings/farmland unless otherwise authorised by a member of staff.
Generators
(1) We do not allow the use of any generators on any pitch of the campsite.
All property is left at owner’s risk
(1) Barrow Campsite accepts no responsibility for any loss, theft, or damage to personal property or belongings on these premises.
Visitors
(1) Any visitors to the site must report to the office before entering the campsite.
(2) Strictly no unauthorised guests are allowed onsite.
(3) If it is found that someone is onsite without a booking or official permission from a member of staff, they will be asked to leave immediately.
(4) Any guest giving access (via barrier code or otherwise) to someone who is not booked in or authorised, may be asked to leave the site and will not be entitled to a refund.
VISOR
(1) We do not accept bookings from or allow anyone to stay on a holiday park who is or has been listed on the Violent and Sex Offenders Register (or any register which supersedes this), or anyone who is subject to a Sexual Risk Order, Child Abduction Notice or any similar order, court proceedings or register. By making a booking, you are confirming that no one in your party is or has been on any such register, subject to any such order or otherwise the subject of any such court proceedings. If we do cancel your booking under this clause you will be subject to the cancellation terms set out in clause 38.
(1) The safety, supervision and conduct of your children is your responsibility at all times.
(2) Children should be supervised by a responsible adult at all times who should ensure that they are safe and cause no damage or nuisance.
(1) Caravan and camping check-ins should be after 12:00hrs and before 19:00hrs.
(2) Glamping pods can check in from 14:00 hrs, to allow for cleaning, and no later than 21:00 hrs.
(3) Should you wish to arrive out with these times you are required to contact us in advance to discuss possible arrangements. We try our best to accommodate guest needs, but cannot guarantee early/late arrivals will be allowed.
(4) Late arrivals might not be let on site if no suitable arrangements have been made.
Where guests have not arrived by 19:00 on the day of check-in, the booking will be considered cancelled unless a later arrival time has been agreed with the proprietor.
(5) On the departure date, please depart your pitch or pod before 11:00hrs.
(6) Pitches should be left clean and tidy on departure.
(7) Subject to availability, it may be possible to remain later on site, not necessarily on your pitch, by prior arrangement with the proprietors.
(8) In the event of early departure, no refund of pitch fees will be given.
Electric Hardstanding
(1) Suitable for motorhomes, camper vans, touring caravans with cars, trailer tents with cars, and an awning that forms part of any of the aforementioned type of outfit.
(2) Outfits to be positioned on pitch as per directions given by management/warden and must fit hard standing, this includes any vehicle, trailer, awning or guy ropes.
(3) Rock type awning pegs are required on these pitches.
(4) The space between units shall be not less than 6 metres, as per site license and fire regulations.
(5) A maximum of 6 people can stay on this type of pitch.
(6) Only one vehicle is permitted per booking unless otherwise paid for in advance.
(7) Guests are not permitted to pitch tents on the hard standing pitches or on the grass between pitches with the intention to sleep within. Awnings must only be used for storage/extra living space and must fit within your pitch.
Electric Grass
(1) Suitable for small & light weight camper vans measuring less than 6m in length.
(2) You must only pitch within the red wooden markers. Pitches are 9 meters in length.
(3) A maximum of 5 people can stay on this type of pitch.
(4) Only one vehicle is permitted per booking unless otherwise paid for in advance.
(5) Guests are not permitted to pitch tents on the electric grass pitches or on the grass between pitches with the intention to sleep within. Awnings must only be used for storage/extra living space and must fit within your pitch.
Non-electric Tent Field
(1) Suitable for tents and small light-weight camper vans and vehicles with roof tents measuring less than 5.5m in length.
(2) Pitch up on grass areas and only in the area advised by the management/warden.
(3) To minimise damage to grass, site users are asked to lift all groundsheets and /or side flaps of tents and awnings at frequent intervals.
(4) The distance from canvas to canvas is 6m, this applies to any canvas.
(5) Only one tent can be set up per booking with a maximum capacity of 4 people per tent.
(6) The footprint allocated per booking shall be no more than 6mx4m (incl. tent, guy lines, porch/awning).
(7) Only one car is permitted per booking unless otherwise paid for in advance.
Eco Pitches
(1) Only guests arriving on foot or by pedal bicycle can book the eco pitches.
(2) Guests arriving by motorbike, car or other motorised vehicle are not eligible.
(3) 2 persons max per tent.
(4) Tent footprint should be no more than 4mx3m (tent, guy lines/awning included).
(1) All hard standing pitches have Electric Hook Up and 9 grass pitches have Electric Hook Up.
(2) Persons using the electrical point are responsible for their connector cable, plugs and all other equipment connected to their unit, which must comply with all current British Standards and Regulations.
(3) At no time shall site users tamper of interfere with other site users electrical hook-up. (4) Strictly no tampering with the bollards and electrical supplies on-site.
(1) Everyone on the site should acquaint themselves with the safety precautions against fire and the whereabouts of the fire points.
(2) Strictly NO (open) fires on the site.
(3) Strictly no grass is to be burnt or scorched in any way from fires or cooking.
BBQ
(1) No disposable BBQ’s are allowed anywhere on-site, on the grass hard standing or campsite furniture.
(2) BBQ’s must be away from the grass and other campers, have legs to raise it off the ground at least 1ft, and must have a cover to prevent embers being blown around.
(3) BBQ’S must be attended at all times and shall be attended until the coals/fire is out and cold.
(4) Ashes and coals must be cold when disposing and should be put in the metal bins in the bin area.
(5) If you do wish to BBQ, there is one provided in the bothy area.
(6) Any other questions regarding BBQ/fire safety please contact a member of staff.
(1) The contents of portable toilets must be disposed of by emptying at the disposal point provided on site.
(2) Under NO circumstances should Portable Toilet waste be disposed of anywhere on Site other than Portable Toilet Waste Disposal Point.
(3) Due to the nature of waste water disposal, only detergents and cleaning products suitable for Septic Tanks are accepted.
(4) Bleach must not be used and any Cooking fat, grease etc. should be disposed of in a container and put into a refuse bin and not down the sinks.
(5) ONLY toilet paper to be flushed down the toilets in Site Toilet Block.
(6) Use bins provided for any other items.
(7) Disposable nappies and similar bulky items must be wrapped in a bag and placed in the bin provided.
Waste Water
(1) A suitable receptacle, which should not be allowed to overflow, must be used for the collection of waste water and emptied at the disposal points provided.
(1) Owners of pets are responsible for the behaviour of their animals.
(2) Owners must ensure that pets are on leads and under control at all times or tethers of sufficient strength used on their own pitch and must be positioned so as not to allow dog onto road or interfere with electrical bollard.
(3) In the interest of other site users, any owner with a dog(s) continually barking will be asked to leave the site.
(4) At any time, pets should not be left on the site unattended.
(5) Owners must ensure that their pets do not foul the site and that any faeces are removed immediately and binned – this includes all road verges in and around the site.
(6) No animals are allowed in the Glamping Pods, Reception building, toilet block or washing up facilities, other than Guide/Assistance Dogs.
(7) It is the owner’s responsibility to ensure safety towards other visitors and pets at all times. If dog doesn’t respond immediate to the owners recall sign, dog should not be allowed off the lead but be kept on the lead at all times.
(8) Strictly NO access allowed to dogs in fields where there are animals other than dogs. Under the Dogs (Protection of Livestock) Act 1953, if a dog worries sheep or other farm animals on agricultural land, the person in charge of the dog is guilty of an offence. Be aware that in Scotland a farmer has the right to shoot a dog that is worrying their livestock.
(9) No washing of any pets in the shower facilities.
(10) Pets must sleep in the accommodation with their owner (camper van/tent/etc.). No pets sleeping outdoors/in kennels/crates.
(1) Smoking is strictly prohibited in and around the Reception and Toilet Block Building or any building showing a no smoking sign.
(1) Must be used with a proprietary stand which does not allow any heat to transfer to grass.
(1) These are allowed on Site but open fires are strictly prohibited other than mentioned above.
(2) Users should endeavour to minimise smoke and fumes for other site users.
(3) All barbecues must be raised a minimum of 60cm above the grass to avoid burning it.
(1) No unnecessary noise at any time and especially between the hours of 22:00 and 08:00.
(1) Under no circumstances are fences, fence wire, gates or trees to be used as a washing/drying line.
(2) Customers own line dryers must be positioned on their hard standing.
(3) If any of the above conditions are breached, Barrow Campsite reserves the right to terminate the contract immediately without refund.
(1) Barrow campsite or any company directly related to it shall have no liability for any destruction or loss or damage to the any belongings of any site users whatsoever caused unless due to the proven gross negligence or wilful default of Barrow Campsite or its employees or agents.
(1) The information taken at time of booking is required to be collected for the purpose if processing your reservation with us.
(2) We may process your data to keep you informed of our activities and to keep you updated with news, offers and other information that may be of interest to you.
(3) If you do not want us to use your information for the marketing purposes described in this paragraph, please let us know.
(1) Barrow Campsite has an Equal Opportunities Policy Statement in which it recognises the business benefits of promoting equality, fairness and diversity as an employer and service provider, thereby ensuring everyone is treated at all times with dignity and respect.